This website uses cookies

Read our Privacy policy and Terms of use for more information.

Tuesday, July 28th, 2026

There's a line from Marcus Aurelius I keep taped to the inside of my skull. "The impediment to action advances action. What stands in the way becomes the way." Two thousand years old and it still hits harder than most of what shows up in my feed on a Monday.

Here's why I'm bringing it up. Most of us treat friction like a stop sign. Something breaks, something's annoying, something takes three clicks when it should take one, and we flinch. We route around it. We tell ourselves we'll deal with it later. And "later" quietly becomes the graveyard where all the important-but-not-screaming work goes to die.

I want to give you a different frame this week, and then I want to give you the system I actually use to run it. Because a frame without a system is just a nice quote you'll forget by Thursday.

The frame is this. Your friction is a build queue. Every point of resistance in your day is the business telling you exactly what to fix next. It's not in your way. It's pointing at the way.

Stop sorting your friction by how annoying it is

Here's the mistake I made for years, and I see almost everybody make it. I fixed whatever irritated me most in the moment. The loud stuff. The thing that made me curse at my screen at 4pm. That felt productive because it felt like relief.

But annoyance is a terrible sorting mechanism. The thing that annoys you most is rarely the thing that costs you most. They're two different lists, and if you run your week off the annoyance list, you'll spend your best hours smoothing over paper cuts while the actual bleeding keeps going somewhere you're not looking.

So I switched to sorting by cost. Not "how much does this bug me" but "how much is this actually taking from me, in hours, in dollars, in momentum, every single week it stays broken." When you sort that way, the picture changes fast. Half the stuff that made you want to throw your laptop turns out to cost you almost nothing. And some quiet, boring bottleneck you've been tolerating for months turns out to be eating a full workday a week.

That's the one you build for. The expensive one. Not the loud one.

The four fixes

Once you've got your real bottleneck, the one that's costing you the most, you don't need a hundred options. You need four. Every point of friction gets matched to one of these, and only one.

Fix one is delete it. This is the fix nobody reaches for first and everybody should. Before you automate a task or systematize it or hire it out, ask whether it needs to exist at all. A shocking amount of what we do is momentum from a decision we made a year ago that no longer applies. That report nobody reads. That check-in nobody needs. That step in the process that's there because it's always been there. Deleting is free, it's instant, and it's the highest-leverage move you've got. Half your friction dies right here if you're honest.

Fix two is automate it. If it has to happen, but it doesn't have to happen through you, get your hands off it. This is where the last few years have genuinely changed the math. I run most of my repetitive connective tissue through Make.com, and the stuff that used to be a manual chore now just fires on its own while I'm doing something that actually needs a human. Meeting notes are the classic example. I don't take them anymore. Fathom.video captures the call, pulls the action items, and hands me a summary before I've closed the tab. That's not laziness. That's refusing to spend a scarce resource, my attention, on something a machine does better than I do.

Fix three is systematize it. Some things can't be deleted and shouldn't be fully automated, because they need your judgment. But needing your judgment isn't the same as needing you to reinvent the wheel every time. That's what a system is. A repeatable path so that the decision you already made once doesn't have to be made again from scratch. A template. A checklist. A default. When I sit down to write, I'm not deciding how to write. I decided that a long time ago and I built the path. I just walk it. The judgment goes into the words, not into the setup.

Fix four is tolerate it, on purpose. This is the grown-up fix, and it's the one people skip. Some friction isn't worth removing. The cost of fixing it is higher than the cost of living with it. And that's fine, as long as you decide it on purpose instead of just drifting into it. The difference between a bottleneck you've consciously chosen to tolerate and one you're ignoring is enormous. One is a decision. The other is a slow leak. Name the ones you're choosing to live with, write them down, and stop letting them nag at you. You've handled them. The handling was deciding not to handle them.

What this looked like in my own week

Let me make this concrete, because I don't trust advice that never touches the ground.

A few weeks back my biggest friction, by cost, was my content distribution. Writing wasn't the bottleneck. Getting one finished piece out across every platform was. It was a solid ninety minutes of copying, pasting, resizing, reformatting, and clicking, every single time, and I was doing it four times a week. Do that math. That's six hours a week, most of a full workday, spent being a human clipboard.

It didn't annoy me the most. Honestly, plenty of smaller things bugged me more in the moment. But it cost me the most, by a mile. So it went to the top of the queue.

I ran it through the four fixes. Could I delete it? No, distribution matters. Could I automate the connective part? Yes, most of it. Could I systematize the judgment part, the couple of decisions that actually needed me? Yes. What was left, I chose to tolerate. Now one finished piece moves across the platforms mostly on rails, and the ninety minutes is more like fifteen. That's five and a half hours a week back. Not because I found more time. Because I stopped bleeding it.

That's the whole point. You don't find time. You stop losing it.

Why this beats motivation

Here's what I love about running your week off a friction queue instead of a motivation high. It doesn't care how you feel.

Motivation is a mood, and moods are weather. Some mornings you wake up ready to conquer, and some mornings you wake up wanting to hide, and if your system only works on the conquer mornings, you don't have a system. You have a good day, occasionally.

A queue works on both. On the good mornings you tear through it. On the bad mornings you do the next thing on the list, badly maybe, but you do it, and the list doesn't know the difference. The obstacle in front of you today is just the next thing to convert into the way forward. You don't have to feel inspired to lay one brick. You just lay it.

And that's really the deeper thing under all of this, the thing that ties back to that Marcus Aurelius line. The wall in front of you isn't the interruption to the work. On the days you're paying attention, the wall is the work. It's the most honest to-do list you'll ever get, because it's built out of what's actually happening instead of what you wish were happening.

Your move this week

Don't overhaul your life. Just do this. Sometime in the next couple of days, write down every point of friction in your week. All of it. The broken stuff, the slow stuff, the stuff you route around without thinking.

Then don't sort it by how much it bugs you. Sort it by what it actually costs you. Find the single most expensive one. And run it through the four fixes. Delete, automate, systematize, or tolerate on purpose. One friction. One fix. This week.

If you want a couple of tools that make the automate and systematize steps easier, Rize.io is what I use to actually see where my hours go, which is how you find the expensive friction in the first place, and GetViktor.com and clay.earth handle a lot of the relationship and follow-up work that used to live in my head. And if you're leaning on AI to critique and refine your work the way I do, Galaxy.ai keeps all of it in one place.

The wall's already there. Might as well use it as a door.

One step, one day. Grace over guilt. — Dan Kaufman

___________

A few of the links above are affiliate links for tools I actually use. If you sign up through them, it supports this newsletter at no extra cost to you. I only ever point you at things I run in my own business.

Keep Reading